At Hausofnue, due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed.

Refunds will only be considered if:

• You received the incorrect item.

• Your order arrives damaged and proof is provided within 48 hours of delivery.

To report an issue, please email hausofnueinfo@yahoo.com within 48 hours of receiving your order and include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

Orders returned due to:

• Incorrect shipping addresses entered by the customer

• Refused deliveries

• Failure to claim packages

will not be automatically refunded.

Customers may pay a $7.00 reshipping fee to have their order shipped again.

By placing an order with Hausofnue, you agree to contact us first regarding any concerns before filing a chargeback or payment dispute.

Any customer who files a chargeback, payment dispute, or unauthorized transaction claim:

• May have future orders placed on hold.

• Will not have future orders processed until the dispute has been resolved.

• May be permanently restricted from purchasing from Hausofnue if fraudulent disputes are suspected.

If a chargeback is reversed in favor of Hausofnue, future orders may remain on hold until any outstanding balances, fees, or disputes are resolved.